Last updated: 6 September 2026
ONELORA respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, make a purchase, contact us or otherwise interact with ONELORA.
ONELORA is operated by Edgaras Jurgilas, trading as ONELORA.
For the purposes of UK data protection law, Edgaras Jurgilas is the data controller responsible for the personal information described in this Privacy Policy.
Contact details
Email: hello@onelora.co.uk
Depending on how you interact with ONELORA, we may collect information such as:
Payment information may be processed by the payment providers made available through our Shopify store. ONELORA does not need to receive or store your complete payment-card details in order for those providers to process your payment.
We may use personal information to:
Under UK data protection law, we must have a lawful basis for using your personal information.
Depending on the circumstances, we may rely on:
Contract — where processing is necessary to take steps at your request or to fulfil our contract with you, including processing and delivering your order.
Legal obligation — where we need to process or retain information to comply with applicable legal requirements.
Legitimate interests — where processing is necessary for our legitimate business interests and those interests are not overridden by your rights and freedoms. This may include protecting our store against fraud, maintaining security, providing customer service and improving our business.
Consent — where your consent is required, including for certain marketing activities or non-essential cookies and similar technologies. Where processing is based on consent, you may withdraw that consent.
We may share personal information with service providers where necessary to operate ONELORA and provide our services.
These may include:
We only intend to share information that is reasonably necessary for the relevant purpose.
Some suppliers or service providers may process information on our behalf, while others may process information under their own privacy policies and legal responsibilities.
Our online store is hosted using Shopify.
Shopify provides the ecommerce infrastructure that allows us to operate the ONELORA online store and may process personal information in connection with your use of our store, orders, payments, security and related ecommerce services.
Shopify's own privacy information explains how Shopify processes personal information in connection with its services.
Some ONELORA products may be supplied or fulfilled with the assistance of third-party suppliers and fulfilment partners.
Where necessary to fulfil an order, relevant information such as your name, delivery address, contact information and order details may be provided to the supplier, fulfilment provider or delivery company responsible for completing your order.
We do not provide them with more personal information than is reasonably necessary for that purpose.
Payments may be processed through payment providers available at checkout.
Depending on the payment method you select, the relevant provider may collect and process payment and transaction information in accordance with its own privacy terms.
ONELORA does not require access to your complete payment-card information in order to fulfil your order.
Our website uses cookies and similar technologies for functions such as:
Some cookies are necessary for the website to function.
Where required by law, non-essential cookies and similar technologies used for analytics, advertising or other optional purposes will be used according to your consent choices.
You can manage available cookie choices through the cookie controls presented on our website and through your browser settings.
Where permitted, we may use your contact details to send you information about ONELORA products, offers or other updates.
Where consent is required, we will rely on your consent.
You can unsubscribe from email marketing using the unsubscribe option included in relevant marketing messages or by contacting us at hello@onelora.co.uk.
Withdrawing consent to marketing does not affect the lawfulness of processing carried out before consent was withdrawn.
Some of the service providers used to operate our store may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps, where required, to ensure that the transfer is made using a legally recognised transfer mechanism or other appropriate safeguard.
The specific safeguards may depend on the service provider and destination involved.
You may contact us if you would like further information about the safeguards relevant to your personal information.
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service, resolving disputes, preventing fraud and complying with legal, tax, accounting and regulatory requirements.
Different categories of information may therefore have different retention periods.
When information is no longer required, we will take reasonable steps to delete, anonymise or otherwise securely dispose of it, subject to applicable legal requirements.
Depending on the circumstances and applicable UK data protection law, you may have rights including the right to:
These rights are not absolute and may depend on the circumstances and the lawful basis on which information is processed.
To exercise your rights, contact hello@onelora.co.uk.
We may need to verify your identity before responding to a request.
If you have concerns about how ONELORA handles your personal information, please contact us first at hello@onelora.co.uk.
You also have the right to raise a complaint with the UK's data protection regulator, the Information Commissioner's Office (ICO).
ONELORA is not intended to knowingly collect personal information from children who are not legally able to enter into transactions or provide relevant consent without appropriate authorisation.
If you believe that personal information relating to a child has been provided to us inappropriately, please contact us.
We take reasonable organisational and technical measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Our website may contain links to websites or services operated by third parties.
ONELORA is not responsible for the privacy practices of independent third-party websites. We recommend reviewing their privacy information before providing personal information to them.
We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technologies or legal requirements.
When we make changes, we will update the date shown at the top of this Privacy Policy.
Edgaras Jurgilas
Trading as ONELORA
Email: hello@onelora.co.uk