Contact information

Contact ONELORA

ONELORA is operated by Edgaras Jurgilas, trading as ONELORA.

If you have a question about an order, product, delivery, return, refund or any other matter, please contact us using the details below.

Email: hello@onelora.co.uk

Customer support: We aim to respond within 2 business days.

If your enquiry relates to an existing order, please include your order number where possible so we can assist you more efficiently.

Order and delivery enquiries

For questions about delivery, tracking, order status or changes to your order, please contact us at hello@onelora.co.uk.

Returns and refunds

For return or refund enquiries, please contact us by email and include your order number and a brief description of your request.

You can also review our Returns & Refunds Policy for further information.

Privacy enquiries

For questions about how ONELORA handles personal information or to exercise your data protection rights, please contact us at hello@onelora.co.uk.

Business operator

Edgaras Jurgilas
Trading as ONELORA

Email: hello@onelora.co.uk